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Release notes

Changelog

Build 1.18.1 August 2022

  • Build Number Changes

    • The build numbers versioning has changed slightly. from 1.0.18 to 1.18.0
    • [Major Release].[Minor Release].[Patch Release]
      • Major Release: indicates a major change or new big feature(s).
      • Minor Release: indicates not much has change other than changes to existing feature or new smaller features added.
      • Patch Release: indicates no new features added only some changes to correct/fix existing functionality.
  • Renew Reservation

    • The reservation renewal process is used when you want to reuse the same information from a past reservation but with different dates. This speeds up your process of re-booking your re-occurring clients such as seasonal or yearly bookings.
    • Read the documentation here to learn more about this feature.

  • New Payment Panel

    • A new payment panel was introduced to handle the following:

      • Split payments, you can now add multiple payments methods when adding a payment to a reservation.
      • Cash over payments will be discarded as change due:
        • Example, before when we entered a greater Cash amount example $20 for a $15 reservation the whole $20 would be saved as the payment amount resulting in an over payment of $5.
        • Now if a larger cash amount is entered the change due which is the over payment part is no longer included in payment amount.
      • Same payment panel used for the POS, Reservations and future payment needs.
      • Cleaner look and feel.
      • Speed up future development.

  • Gate Audit Table Sorting

    • The gate audit tables are now being sorted automatically in descending order.

  • POS

    POS (Point Of Sale) development continues. Note: the Point of Sale feature is still not active. Once the feature is ready you will have access to it from your PitchCamp menu.

    • Place Transactions On Hold:

      Allows you to place an entire POS transaction on hold/save it and then reload it at a later time.

    • View Past Transactions:

      Viewing past transactions allows you to pull up previously made sales and (View, Reprint the Receipt and Refund/Return Items).

    • Refund/Return Items:

      The ability to refund and return a previously sold item. This will adjust your Till balance and replenish the stocked item inventory. If the Payment transaction being refunded was an online Stripe payment then the refund amount will be applied accordingly to your clients card.

Build 1.0.17 March 2022

  • POS

    POS (Point Of Sale) development continues and is nearing completion. Here is the recent progress for the POS. Note: the Point of Sale feature is still not active or accessible from PitchCamp but will be soon.

    • Added support to print to a POS receipt directly. Works with any POS thermal receipt printer supporting ESCPOS commands.

    • POS thermal printing has been tested with the Munbyn Receipt Printer Series.

    • Added support to open the cash drawer when the transaction is complete.

    • Payment page done and supporting multiple payment/split payment, Stripe Payments plus all the same payment methods as currently listed on the reservation payment panel.

    • The ability to add a client to a POS transaction. In the future this will allow you to email them their receipt and also charge the amount directly to their reservation.

  • The Ability to Add a New Reservations from the Timeline

  • Lot Driving Directions

  • Lot Popup Notification

  • Lot Type Text Override

    • The lot types are used to organize your lots so they are properly grouped up with the various categories on your campground. Example: Let's say you have three different types of lots on your campground.
      • Pull through
      • Luxury Pull through
      • Tent no service
    • PitchCamp has seven default lot types that are used to categories it's lots. These lot types can be renamed to match your campgrounds needs by assigning them a New Value.
    • Read more on the new feature here…

  • Gate Pass Barcodes

    • A lot of campgrounds don’t want to give a gate access key to their transient campers as it creates friction and adds an additional variable where the clients need to return their gate access key at the end of their stay.

    • PitchCamp allows you to create a temporary gate access number that automatically expires. Using the temporary gate access numbers given to your clients PitchCamp has a feature that enables you to print the gate access number as a barcode so your clients can open the gate from the PitchCamp gate access module.

    • This way you don’t need additional gate access key cards and or worry about lost/stolen gate access keys.

    • Read more about this feature here…

  • Automated Client Portal Search

    • The client portal was also upgraded with a new feature that allows your client to easily search for your availability without needing to select the search button.

  • Server work and Infrastructure Maintenance

    • Improved server performance and upgraded core infrastructure.
    • Upgraded the UI framework and dependencies.
    • New PitchCamp shared UI library to prevent duplication of code.
    • Improved styling issues with email panel not allowing to scroll vertically on smaller monitors.

Build 1.0.16 January 2022

This is a maintenance release meaning there are not many new features because the bulk of the work was done on maintaining the background processes and also in preparation of the new POS capability to be released in the near future.

  • Spanish Language Support

    • PitchCamp now supports three languages, English, French and Spanish.
    • On the Admin Portal the new language can be selected under your users profile. campground spanish admin

    • Note: the client portal will automatically detect your users language. campground spanish client

  • Edit User Online Account Email

    • You can now edit the user online account email. This is the client email that is used to connect with the online portal. Note: this email is what controls your clients to login to their online accounts and view current and pass reservations. This email is also used when sending email communications in conjunctions with the existing email fields.

    • This email address must be completely unique for each clients and the override option on the client panel will not work with this field. If an email conflict is detected for the user online account email address you won’t be able to save the client’s profile.

    • In the case where the user online account email already exists you are strongly recommended to reuse the existing client vs creating a new one.

    • Note: client profiles are linked to online payments and existing and past reservations. Take care when editing a client profile. You should never repurpose a client profile to be reused for another client.
      Campground user online account

  • Reset Grid

    • In the reservation panel a new Reset Columns options was added to the grid filter. This allows you to reset the grid layout back to the default view. Campground reservation grid reset Campground reservation grid reset button

Build 1.0.14, 1.0.15 November 2021

  • International Phone Number Support

    • International phone numbers are now supported.

      campground booking international phone number

  • Measuring Units

    • Both Imperial and Metric measuring units are now supported.

      campground booking international measuring units

  • Column Selection

    • You can now select which fields you would like to display in your grids.

      online reservation columns selection

  • New Reservation Columns

    • Several new columns have been added to the reservation grid to speed up your day to day work.

      new online booking columns

  • Product Selection

    • New Product and Category management panels have been added to add edit or modify categories and products. Note: the products are set up in a way to resemble your campgrounds inventory.
    • Note: all your existing add ons have been migrated as Product Inventories. You will find them under a category called “Reservation Addons”. If you like you can further break out your items into smaller categories.

      campground booking international phone number

  • Add-ons are Now Called Product Items

    • The add-ons have been renamed to products items. This is our first step in supporting a full POS system integrated into PitchCamp. You will now see a new panel while selecting your Products Items when creating or editing reservations.
    • Product items are grouped up into categories so it’s easier to find them. You will also be able to lookup items using a UPC code or by name.

      campground booking international phone number

  • Receipt Item Details Enhancements

    • Additional information have been added to the receipt to improve the clarity of products items and occupant charges.

      campground reservation booking receipt

  • Override Switch Look Enhanced

    • The look of the price override switch has changed to make it clearer and easier to understand.

      online reservation price override

  • Camping Rates Calculations and Taxes

    • PitchCamp now has the ability to use multiple taxes and tax groups on the following items..
      • Camping Rates.
      • Occupants and Vehicles.
        • Adults
        • Children's
        • Vehicles
        • Animals
      • Products Inventory / Previously called Add-ons.
      • Fees.
  • Tax Groups

    • Tax groups allows your campground to create different tax groups and tax combinations. This was added to allow PitchCamp to support additional features such as POS Point of Sale transactions and meter reading to be added in a future release.

      online reservation tax group

Build 1.0.13 May 2021

  • Reservation Tags
    • You now have the ability to add, edit or remove tags on a reservation. Tags can be used in many ways in order to help you organize your reservations. Tags can be used to create an internal process at your campground, mark multiple reservations as part of a group or in any other way you may think to use them.

Build 1.0.12 April 2021

  • Email Templates
    • You can now edit all the emails the system uses to communicate with your clients. You can also create new email templates which can be used later on to speed up your repetitive tasks.
  • Email Actions
    • New email actions allow you to create Triggered and Scheduled emails.
      • A trigger will automatically send out an email for you when specific actions are performed.
      • Schedules allow you to send out future Emails or Waiver Signature Requests automatically.
  • Manual Emails
    • The email panel when sending out emails has been redone so you can now easily, add attachments, select an existing email template, choose to include the clients invoice or gate access numbers. You can now send out the same email to multiple reservations/clients by simply selecting them from the reservation grid.
  • Sent Email History
    • Starting with this release you can now see a history of the emails that were sent to your clients with the send date and if they have opened it or not. By hovering over the “Sent Emails” column you now get a new popup where you can also click on the sent email to view a preview of the email that was sent.
  • Audit Logs
    • Starting this release, you will be able to view the audit trails of what changes has occurred on a specific reservation. The audit logs show you the date when a reservation has changed, which user has made the changes and a grid-like overview of what has changed on the reservation.

Betta 1.0.11 March 2021

  • User Account Management
    • You can now add remove and manage your user accounts.
    • Control access to your online booking by activating it or deactivating it.

Betta 1.0.10 February 2021

  • Push to Production
    • Push PitchCamp to production so it can be used by campgrounds.

Betta 1.0.10 January 2021

  • New Notifications
    • Several new notifications have been added to notify about new online reservations, payments and cancellations.
  • Quick Payment Access from Grid

    • You can now add new payments directly from the reservation grid. campground booking payment
  • Quick Edit Payments from Grid

    • Using the payment popup window you can now click on a payment and edit it directly from the grid. campground booking payment edit
  • Quick Access to Reservation States

    • The reservation state can be set directly from the reservation grid.
  • Quick Access to Reservation Status
    • The reservation status can be changed directly from the reservation grid.
  • Terminal Transaction Number
    • New feature that requires you to enter a terminal transaction number when taking in payments from your office payment gateway. This will allow you to keep track of the payments taken by referencing the terminal transaction number to ensure your payments are properly charged. Note this feature can also be disabled if you don't require the terminal transaction number in your records..
  • Reservation Fees
    • You can now create fees and decide if they will be applied to reservations online, offline or both.
  • Saved Payment Methods

    • Payment methods can be saved and used for future payments. campground booking save payment
  • Payment Audit

    • A new payment audit timeline was added to the payment method allowing you to see the transaction details of a payment.
  • Gated Dates & Blocked Dates
    • You can now block dates displayed on the online client portal calendar to prevent clients from reserving certain dates. You can also create gated dates that enforces specific dates that should be reserved together. Unavailable dates: simply prevent the users from selecting specific dates on the online calendar. This is useful when you need to prevent online users from reserving for a specified date range. Gated dates: ensure that your selected dates/weekends are not broken down into smaller reservations. Example: let's say that you don't want your long weekends to be broken down by 1-2 nights reservations when you should be renting out 3-night reservations for that long weekend to maximize income. This controls the online calendar so your guest doesn't have a choice but to rent for the entire long weekend or for the same amount of nights that are gated.
  • New Lot Types
    • A new lot type has been added that allows you to categories your lots with predefined types.
  • New Lot Attributes
    • Rates now have a default description, pictures and min night rental online. If no pictures or description are added to a lot then the default rate attributes will be used. You now have an option to control the "Min Night Rental Online". This allows you to enforce specific rules such as having a minimum 7 night rental on your cottages rates.
  • Stripe User Onboarding
    • Stripe user onboarding integrated making it easy for you to integrate the Stripe payment gateway process. Note: before you can start taking online reservations and or payments the stripe user onboarding process must be completed.
  • Partial Refunds
    • You can now process online and offline partial refunds. Note: when a refund is applied to an online payment the refund is automatically applied to your clients card. No need to login to the Stripe dashboard to process the refund manually. campground booking partial refund

Betta 1.0.10 December 2020

  • Cancellation Rules
    • New cancellation rules can be applied for online or offline reservations. You can control if you allow your online clients to be able to cancel their own reservations or not. You can also set cancellation rules that prevent your clients from cancelling based on flat rates or variable rates..

      campground booking cancellation rules

Betta 1.0.10 November 2020

  • Online Client Portal Administration
    • A new online campground setting panel was added to control the look and feel of your online reservation portal. .

      campground booking admin client portal

Betta 1.0.10 October 2020

  • Online Reservation Portal
    • Development of the online client portal was completed.

      campground booking online reservations

Betta 1.0.10 September 2020

  • Online Reservation Portal
    • Development of the online client portal was started. The online client portal will allow your campground to take online reservations.

Betta 1.0.9 August 2020

  • Reservation Edit are Now Easier

    • You can now click on the main body of the reservation section to edit it. You can still use the Edit Icon or click on the content to open the edit window.

      campground booking reservation edit

  • Client Insurance

    • You now have the ability to add multiple insurance entries for each client. There is also an upload feature that allows you to add a copy of the clients insurance by uploading a PDF or an image.

      campground booking client insurance

  • Client Vehicles

    • You now have the ability to add multiple vehicle entries for each client. The license plate numbers will be visible and searchable from the (Client, Reservation and Gate Access) grid.

      campground booking client vehicles

  • Client Flags

    • New client flag option added. Normally you should have a “2 strikes, you’re out” rule. This will bring in more control over your campground and you will find things to be a lot easier to handle. With this new feature you can easily set the client flag color to Green,Yellow or Red.

      campground booking client flags

  • Reservation Edit Lot Availability

    • The reservation lot availability feature allows you to quickly see the availability around the selected lot number. When editing a reservation you can now visually see the surrounding reservations without needing to leave the edit window. The states are now located above the calendar. A new arrival and departure date picker was added to facilitate date selection. As the reservation arrival and departure date changes so will the timeline item showing a visual representation live.

  • Payment Popup on Reservation Grid

    • You can now have a quick view of payments for a reservation by simply hovering over the payment column of the reservation. This allows you to quickly peek at the payments made on a reservation without having to open it up.

      campground booking add seasonal dates

  • Client Notes Added to the Reservation Grid

    • A new column was added to the reservation grid that allows you to view and filter your reservation based on the comments added to clients.
  • New Payment Summary Report

    • The payment summary report allows you to quickly list your campgrounds payment received by the payment dates. The report area allows you to break down the payment received by payment type. If the Payment Type column is selected then the report will be broken down into the various payment types received based on the report grouping selected. Additionally, you can group the report on a daily, monthly, and yearly basis.

  • New Seasonal Revenue Report

    • The seasonal revenue report allows you to generate a financial report of the total revenue for services offered between the seasonal fiscal year dates. This report is often used to give to your accountant so they can see when the payment/revenue were received for services offered between the seasonal fiscal years.

  • Seasonal Date Management Added

    • A new interface was added that allows you to easily manage your seasonal dates. You can now have several seasonal dates defined with either fixed dates for variable dates. The variable dates allows you to specify a day of the week opposed to a specific date. Example: you can choose to have your campgrounds starting date to be on the Second Friday of May. You can also mix in the fixed dates with variable dates as your starting and ending seasonal dates.

      add seasonal dates

Betta 1.0.8 July 2020

  • Print Reservation Grid
    • A new feature was added that allows you to print your reservation grid.
    • Note: changing the sorting and filtering of your grid will be reflected when printing the grid.
    • Watch this Youtube video to see it in action: https://youtu.be/iYTyonJet70
  • Upload Scanned/Image Waivers:
    • You can now take your existing hard copy waivers and upload them as PDF or Images/PDF. This will take care of the use cases where you need to have your clients sign a hard copy and still use PitchCamp to track and manage it.
  • User Profile Edit:
    • A section was added to allow you to edit your user profile information.
  • User Logo:
    • You can now change your profile logo.
  • User Password:
    • You can now change your profile password.
  • Change Password on Login:
    • A new feature was added that will prompt users to change their password on their first login.
  • Password Reset Request:
    • You can now request a password reset request email. This will send you an email to your email address where you will be able to click on a link and enter a new password. To access the password reset page click on the Password reset link from the login page.
  • Reservation Client Name Column:
    • The client columns under the reservation panel have been split up into First Name and Last Name opposed to having them merged up into one column called Client Name. This will allow you to sort your reservation grid by client first name or client last name. Which wasn’t possible when they were both merged into one.
  • Emailed Gate Access Number Location:
    • The location of the emailed gate access numbers have been moved higher up in the email to make it easier for your clients to access and see.

Betta 1.0.2 - 1.0.7 June 2020

  • Refund Payment Total
    • A new Total Refund section was added that sums up the refunded payments amounts and also displays the refund details on your clients invoices.
  • Gate Access Module

    • The gate access module is now completed and working onsite. This allows you to provision your gate number directly from PitchCamp and manage access to your campground easily.
    • This means you will be able to seamlessly control and monitor who accesses your campground.
      • Open and monitor your gates remotely.
      • You’ll also be able to create the following access rules on a per gate number basis.
      • Allow access between the reservation arrival and departure date only.
      • Allow access if they have paid in full.
      • Revoke gate access completely.
  • Adding Gate Numbers Now Easier and Faster

    • A new button was added to Add Gate Panel to speed up the process of adding your gate numbers. When the “Add Another” button is selected the New Gate Access window will remain open and focus automatically on the gate number field ready for the next number.
  • Campground Settings

    • You can now access your “Campground Settings” which allows you to change and update your Campground Contact Information and Logo/Branding.
  • Dashboard

    • When you login you will now be presented with a stunning dashboard displaying important and useful information about your campground.
  • YELP Siren Detection Added to Gate Access Module

    • A new siren detection has been added to the gate access module. This will allow emergency vehicles to open the gate using their sirens.
  • New Expired Reservation State

    • Now, whenever an on-hold reservation elapses the set date and time the reservation will automatically be changed to Expired.
  • New Gate Access Number/Barcode Print Outs

    • A new report was added to allow you to print out the gate access numbers as Barcodes. The barcodes will open your gates when used with the PitchCamp gate access module.
  • Auto Generate Gate Numbers

    • You can now auto generate gate numbers. Any auto generated gate numbers will be maintained by PitchCamp.
  • Email Gate Access Numbers as Barcodes

    • Your gate numbers can be emailed to your clients as barcodes so they can access your campground unattended.
  • Reuse Existing Waivers

    • You can now import previously signed waivers and attach them to a reservation. This allows you to reuse previously signed waivers from previous reservations.
  • Upload Hard Copy Waivers

    • You can now take your existing hard copy waivers and upload them as PDF or Images/PDF. This will take care of the use cases where you need to have your clients sign a hard copy and still use PitchCamp to track and manage it.

Betta 1.0.1 May 2020

  • Betta Testing
    • Betta testing has started and onboarded several campgrounds to start using the application.

Alpha 1.0 April 2020

  • PitchCamp Alpha is Live
    • This was a momental moment as I compare it to the birth of my four butiful children. I present you PitchCamp, is now online and can be accessed.

Alpha 0.9 March 2020

  • Timeline/Gantt Chart
    • Reservations can now be viewed in a timeline or what others call the rack.
    • Timeline items can be moved and extend directly from the timeline.
    • Reservations can be easily opened by double clicking on any timeline items.
    • All timeline items are properly color coded to match the reservation grid.

Alpha 0.8 February 2020

  • Waiver and Forms
    • New feature to PitchCamp, now waivers can be crafted and sent to your client for them to acknowledge and sign.
    • The request can be sent via email or displayed on a kiosk.
    • Waivers and Forms are automatically saved to the clients reservation.
    • Notifications are now displayed when a client has completed a waiver/form.
    • Additional occupants can now be added to the waiver/form by your clients. The additional occupants added by your clients are automatically saved to the clients profile.
    • Additional occupants are automatically populated the next time a client needs to sign a waiver/form.

Alpha 0.7 January 2020

  • Reservation Invoice
    • Added the ability to print out your reservation invoices.
    • Client invoices can be sent by email.
    • Added the ability to add a personalized message at the top of the invoice.
    • Reservation invoices can be sent in bulk directly from the reservation grid.

Alpha 0.6 December 2019

  • Create New Reservation
    • Created a new stepped based approach when crating a new reservation. The step based approach allows experienced users and beginner users to quickly and effectively create new reservations.
    • When creating a new reservation you can now duplicate a reservation from the reservation review panel.
    • Multiple reservation can now be created simultaneously.
    • Added a shopping cart style sidebar to display your progress when creating a new reservation.

Alpha 0.5 November 2019

  • Reservation View
    • Reworking the reservation view. Making the reservation viewing panel cleaner faster and dynamic. So that when on the reservation viewing panel you have access to all of the reservation elements at a glance.

Alpha 0.5 October 2019

  • Date Brownout

    • Added the ability to add brownouts dates to the online calendar. Brownout dates are used to block off a range of dates from your online calendar.
    • A new state was added to the brownout dates allowing you to make them active or inactive.
  • Receipt Disclaimer

    • The ability to add multiple receipt disclaimer to your clients receipt.
    • The disclaimer can be easily associated to any of your campgrounds base price.
    • The disclaimer text editor has a rich interface allowing you to add common text formatting and URL links.
  • Extra People Pricing

    • The extra people pricing panel has been added.
    • This allows you to control the high water mark breakpoint. (When should charges be applied for extra people or dogs)
    • The pricing structure (Tiered or Fixed pricing).
    • And the amounts charged for your extra adults, children's and dogs.
  • Reservation Add-on

    • Reservations add-ons can now be attached to reservations.
    • Add-ons have either a fixed base pricing or a tiered base pricing.
    • Add-ons can be active to in-active.
    • The ability to make add-ons available to the online reservation funnel.
    • Pictures can now be added to the add-on items. Pictures are used by the online reservation funnels.
  • Taxes

    • The new tax panel allows the users to add edit and delete tax items.
    • Tax items can be active or de-activated.
  • Base Rates

    • Added the ability to add, edit and delete base rates associated to a lot.
    • Min Night Rental added to base rates controlling the availability of a lot based on the number of nights of the reservation.
    • Added base rate tier (Daily, Weekly, Monthly and Seasonal) to control the price denomination of a lot based on the number of nights of a reservation.
    • Added the ability of controlling which rate tiers are used in the final calculation.
  • Schedule Rates

    • Added the ability of creating scheduled rates on top of base rates that only gets invoked when the reservation start date is between the dates listed in the scheduled rates. Schedule rates only gets used if the reservation arrival date falls between the scheduled camping rate start and end dates. Otherwise the base rates will be used.

Alpha 0.4 September 2019

  • Gate Access Panel
    • New gate access panel to manage the gate numbers associated to the clients.
    • Capabilities added:
      • Add a new gate access number
      • Edit the settings of a created access number
      • Delete a gate access number if not assigned to any client
      • Color field added to visually group gate access
      • The ability to control the state of a gate access number by either setting them to (Active or Not Active)
      • Bulk updates capabilities on the following:
        • Color
        • State
        • Un-assign a number from a client
  • Client Panel
    • Displaying, updating, adding and deleting client information.
    • The ability to add multiple phone numbers,cell numbers, email address and gate access numbers to a single client.
    • Gate access number validation to prevent the use of gate numbers not registered on your campground.
    • Perform bulk updates on numerous clients on the following fields:
      • Client Types
      • Geographic (Country, Region, City)
      • Unit Type
      • Unit Slide Outs
      • Unit Year
      • Unit Model
      • Client Since Date
      • Notes
      • Remove gate access
    • Field validation to ensure it doesn't already exist among other clients. Validation done on the following fields:
      • Email Address
      • Phone Number
      • Cell Number
    • Added a switch to override existing client information allowing the user to save/add when presented with existing field validation warnings.
    • Added email masking validation to eliminate invalid email formats.
    • Enhanced the client grid columns to clearly display fields having multiple values such as, Phone Number, Cell Numbers, Email Addresses and Gate Access Numbers
    • Display the number of days/years the client has been registered on your campground.
    • Added the ability to select the clients registered/creation date.
    • Added additional encryption on client notes to better safeguard it.

Alpha 0.3 August 2019

  • Map editor

    • Displaying map markers
    • Positioning and saving the map markers
    • Changing the color, font size and marker orientation
  • Lot grid

    • Deleting and performing bulk updates on multiple lot items

Alpha 0.2 June 2019

  • Lot grid
    • Listing
    • Filtering
    • Adding and editing lots

Alpha 0.1 May 2019

  • Reservation grid completed [Listing, filtering performing bulk changes on reservation states] completed

Release Cycle

Officially Launched (July 2021)

  • PitchCamp is officially in production and being used by campgrounds around the globe.

Betta Testing (June 1st, 2020 - February 1st, 2021)

  • Betta testing started in May of 2020
  • Second phase of development work started (MVP): | ######## 100% 😍😍😍😍 |

Alpha Development (May 1st, 2019 - June 1st, 2020 )

  • The official development of PitchCamp started on May 1st, 2019 and expecting to have the first version ready by June 1st 2020.
  • First phase of development work completed (MVP): | ######## 100% 😍 😍 😍 😍 |