Base Rates
Base Rates define the default pricing for your lots across five billing tiers: Daily, Weekly, Biweekly, Monthly, and Seasonal. Every lot in your campground is assigned to a base rate, which sets the foundation for how reservations are priced.
Rate Management Overview¶
All base rates are managed from the Rate Management, accessed via Admin → Rates. The interface is split into two panels:
- Left — Base Rate Sidebar: Lists all your base rates with search, filtering, and view options.
- Right — Content Tabs: Shows the full configuration for the selected base rate, including pricing tiers, schedule rules, lot assignments, receipt disclaimers, and description pictures.
The sidebar is resizable — drag the divider to give more space to either panel.
Base Rate Sidebar¶
The sidebar lists all your base rates and lets you quickly navigate between them. It supports two view modes, toggled by the icons at the top of the sidebar.
List View¶
Card-based layout. Each card shows:
- The rate name and a summary of associated lots, schedules, fees, and tax group (as chips).
- A compact price strip showing the price for each tier.
- Green P badges on any tier where "Priority Over Schedules" is enabled.
Table View¶
Spreadsheet-style layout with one row per base rate and columns for each field. Features:
- Sortable columns — click any column header to sort ascending or descending.
- Resizable columns — drag column edges to adjust width.
- Toggle column visibility — use the column selector to show or hide individual columns (Daily, Weekly, Biweekly, Monthly, Seasonal, Lots, Schedules, Fees, Tax Group).
- Your view preferences (mode, column widths, column visibility) are saved automatically between sessions.
Search and Filter¶
The search box at the top of the sidebar filters rates by name. You can also use price comparison expressions to filter by price, for example > 50 will show only rates with a daily price above $50.
Base Rate Naming Convention¶
The name you choose for each base rate is what you will see throughout the app when assigning rates to lots and disclaimers.
Choose a name that clearly identifies what type of lot or stay the rate is designed for.
Examples:
- Tent Sites
- Full Hookup — Standard
- Seasonal Chalets
Avoid including the price amounts in the name. If you do, you will need to update the name every time you adjust pricing.
Base Rate Tiers¶
Each base rate has five pricing tiers. The system selects the best applicable tier based on the total number of nights in the reservation.
- Daily — applies to reservations of any length as the base unit of pricing.
- Weekly — applies when the stay includes 7 or more consecutive nights (priced in 7-night blocks).
- Biweekly — applies when the stay includes 14 or more consecutive nights (priced in 14-night blocks).
- Monthly — applies when the stay reaches 28–30 nights (depending on your monthly billing settings).
- Seasonal — used for reservations spanning the full seasonal period defined in your campground settings.
If a tier is left at $0.00, that tier is skipped and the next applicable tier is used instead.
Seasonal Rate Cap
The Seasonal Rate acts as a ceiling. If the calculated total for a stay exceeds the seasonal rate, the seasonal rate is used as the final price instead.
Pricing Examples¶
Example 1 — Nightly only (Weekenders rate):
- Daily: $35.00 / Weekly: $0.00 / Monthly: $0.00 / Seasonal: $0.00
- A 2-night stay = 2 × \(35.00 = **\)70.00**
Example 2 — Mixed tiers (Pull Through rate):
- Daily: $35.00 / Weekly: $210.00 / Monthly: $630.00 / Seasonal: $2520.00
| Stay Length | Calculation | Total |
|---|---|---|
| 2 nights | 2 × $35.00 | $70.00 |
| 9 nights | 1 × $210.00 + 2 × $35.00 | $280.00 |
| 16 nights | 2 × $210.00 + 2 × $35.00 | $490.00 |
| 40 nights | 1 × $630.00 + 1 × $210.00 + 5 × $35.00 | $1,015.00 |
Priority Over Schedules¶
Each pricing tier has an independent Priority Over Schedules toggle. When enabled for a tier, the system guarantees that the base rate price for that tier will always win over any scheduled rate rule — even if a schedule rule would normally result in a higher price for the same period.
When a tier has priority enabled:
- A green P badge appears next to that tier's price in the sidebar.
- A P badge appears in the Price Breakdown table whenever that tier applies to a stay.
This is useful for protecting long-stay pricing. For example: if you have a Monthly rate of $600 and a long-weekend schedule that raises nightly prices, enabling Monthly priority ensures a 30-night stay is never priced above $600 due to the schedule.
See Scheduled Rates for more on how schedules and precedence interact.
Explain This Rate with AI¶
Each base rate has an Explain this Rate button in the rate header area. Clicking it sends the rate configuration to the AI, which returns a plain-language explanation of how the rate prices reservations.
The AI panel shows:
- Summary — a one-paragraph overview of the rate logic.
- Details — bullet points covering key pricing behaviors, tier thresholds, and schedule interactions.
- Note — optional additional context flagged by the AI.
The panel is collapsible and can be dismissed at any time. It is read-only and does not modify the rate.
Min Night Rental¶
The Min Night Rental value on a pricing tier controls the minimum length of stay required for a lot to appear in availability searches.
Example: if a lot is assigned to a base rate with a Min Night Rental of 2, that lot will not appear in search results for a 1-night stay.
Taxes and Fees¶
The Tax and Fee section of the base rate configuration lets you set up which tax group and fees apply to this rate.
Live Pricing Preview¶
The pricing preview panel (alongside the timeline) lets you test how any stay will be priced in real time, without creating a reservation.
- Use the date range picker to select arrival and departure dates.
- The panel calculates and shows the total cost for that stay.
- Switch between two views using the toggle:
Trend View: An SVG line chart showing the daily rate for every night in the selected range. Hover to see the exact price for any date.
Timeline View: Calendar-style rows, one per pricing tier, showing which tier is active for each day in the selected range. Both views sync their horizontal viewport — panning one pans the other.
Click View Price Details to open the full Price Detail Panel for a complete breakdown.
Lot Assignment Tab¶
The Lot Assignments tab lets you bulk-assign lots to this base rate without leaving the Rate Management.
Summary Cards¶
At the top of the tab, three summary cards show:
- Lots using this rate (green) — lots already assigned to this base rate.
- Lots using another rate (orange) — lots assigned to a different base rate.
- Total lot types (blue) — number of distinct lot types assigned to this base rate.
Filtering¶
Use the filter controls to narrow down the lot list:
- Search — filter by lot name or number.
- Lot Type — filter to show only specific lot types.
- Current Rate — filter by which rate a lot is currently assigned to.
- Show toggle — switch between All Lots, Only Lots Using This Rate, or Only Lots Using Another Rate.
- Reset — clears all active filters at once.
Selecting and Assigning¶
- Check individual lots or use Select All to select all currently visible lots.
- The selection bar at the bottom shows how many lots are selected.
- Click Assign to move the selected lots to this base rate. A confirmation dialog shows the number of lots to be moved and the target rate name before applying.
Receipt Disclaimer Tab¶
The Receipt Disclaimer tab lets you select, create, and edit the disclaimer attached to this base rate — all without leaving the Rate Management.
- Use the dropdown to select an existing disclaimer, or choose "None" for no disclaimer.
- Click Add New to open an inline form where you can enter a name and create a new disclaimer from scratch.
- The rich text editor supports bold, italic, headers, bullet lists, and URL links. The disclaimer body is capped at 20,000 characters.
- Click Save to apply your changes.
For managing disclaimers across multiple base rates at once, see the Receipt Disclaimer Panel.