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Online Campground Settings

The online settings area controls the look and feel of your online client portal and also give you access to your online client portal URL and key features such as turning your online reservations on or off.

Accessing the Online Campground Settings

  • Open up you navigational menu and expand the Admin menu.
  • Then select Campground Settings.
  • And click on the Online Campground Settings tab.

    online campground settings

Online Reservation Control

The online reservation Off & On Switch located at the top of the panel allows you to turn your online reservation portal off or on. When the switch is in the off position your online reservation portal will display a message to your clients that the system is currently not taking any online reservations.

Background Image Upload

The image upload button allows you to control which image you would like to display in the Hero section of the client portal. Once an image is uploaded you will see a preview of what this image will look like with your campground name and slogan in the preview area.

Youtube Video

The Youtube text field allows you to use a video instead of having the uploaded image displayed. To add a Youtube video first start by finding it and copying the video id located at the end of the URL.

Example: https://www.youtube.com/watch?v=iWWyiqD13UQ where iWWyiqD13UQ would be the video id you would copy into the text field.

!!! Note: When a Youtube video ID exists in this field the video will take precedence over the uploaded background image. In order to have the background image display instead of the video simply delete the Youtube video id from the text field and the background image will be used.

Youtube Video Start Position

The start position determines in seconds at what position in time will the video start playing at.

Booking Page URL Builder

The booking page URL builder allows you to build a custom URL that will open up the online booking page with the selected filters. This is useful if you want to link to a specific lot number or a specific date range. The URL builder will allow you to build the URL and then open up the URL to try it out. You can then use the URL to link to your online booking page from your website or from your social media pages.

  • Date Range: allows you to specify the date range that will be used when the booking page is opened. This will allow you to link to a specific date range. The date range will be displayed in the date picker when the booking page is opened. If the date range is not available then the date picker will default to the next available dates range based on your seasonal dates and or schedule lots.

  • Auto Load Next Available Dates: allows you to specify if the booking page should automatically load the next available date range based on your online calendar availability. This is useful if you want your booking page to auto load the next available date range.

  • Lot Number: allows you to specify the lot number that will be used when the booking page is opened. This will allow you to link to a specific lot number. When the lot number is specified the booking page for that lot will open at the specified date range or the next available dates based on your seasonal dates and or schedule lots. This is useful if you want to link to a specific lot from your website or from your social media pages.

    booking page url builder

Campground Slogan

Your campground slogan is what is displayed below your campground name over the Hero section of your online portal.

A General Message (Blue Box)

The general section text box allows you to add a message that will appear at the top of your online client. This blue box will appear only if you've added text in this text field. If you would like to hide the blue general text message simply remove any text and the text box and it won't be displayed to your clients.

A Warning Message (Yellow Box)

The warning message is the same as the general message area (Blue Box) except that it will be displayed in a warning orange message box.

Cancellation Policy

An area that allows you to enter your cancellation policy. Your online clients will be able to read your policies before they check out.

Refund Policy

An area that allows you to enter your refund policy. Your online clients will be able to read your policies before they check out.

Online Checkout Waiver

The online checkout waiver allows you to add a waiver that your clients will have to agree to before they can complete their online reservation.

Once the the online user accepts the online checkout waiver a personalized copy of the waiver will be:

  • Signed with their name and along with the date and time.
  • Emailed to the client.
  • And also attached to their reservation.

online_checkout_waiver_admin

Online Checkout Waiver Switch

The online checkout waiver switch allows you to turn the online checkout waiver on or off. When the switch is in the off position the online checkout waiver will not be displayed to your clients.

Online Checkout Waiver Preview

The online checkout waiver preview allows you to see what the online checkout waiver will look like to your clients.

Online Checkout Waiver Title

The online checkout waiver title allows you to add a title to your online checkout waiver. This title will be displayed to your clients above the waiver and also used at the title inside of the final waiver document.

Online Checkout Waiver Body

The online checkout waiver body allows you to add the text of your online checkout waiver. This text will be displayed to your clients and also used as the body of the final waiver document.

Online Checkout Waiver

Here's an example of what the online checkout waiver will look like to your clients.

online_checkout_waiver_client