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RV Campground Management Software

campground reservation system

Try Client Portal Try Admin Portal

Take control of your campground!

Interested in using PitchCamp!
best online campground software

Quick Application Overview

calendar reservation Calendar View
PitchCamp allows you to create new reservations and move existing reservation directly from the calendar view easily.
campground map editor Map Editor
Control the size color and location of your map pins on the interactive map editor.
campsite lot directions Lot Directions
Add lot driving directions so your clients know how to get to their site without a chaperone.
pitchcamp logo

Popular Questions About PitchCamp

PitchCamp believes in providing a first class service and software at a price you can afford.

Do you have a contract?
  • No!
  • You are not locked into any contract of any kind and can stop using PitchCamp at any time for any reason and won't be charged for any fees
  • However, by using PitchCamp you do agree the the license terms found here: PitchCamp License Agreement
How does PitchCamp get paid?
  • Our biggest payout is your referral to other campground owners and online social media sites.
  • The only way PitchCamp gets paid is when one of your clients books online. Or when you use the online payment method to make a payment from the admin portal.
    • Here are the only fees associated with you using PitchCamp:
      • Stripe Gateway Charges; these charges are pretty standard for any online gateway processing platforms: Stripe Pricing
        • 2.9% + 0.30cents for each transaction.
      • PitchCamp Processing Charge
        • $2.00 Flat fee.
      • Note: there is also an option within PitchCamp that you can differ the Stripe Gateway and PitchCamp charges to your clients if you wish to do so.
Are there any other charges?
  • No!
  • You get to use the software absolutely for free!
    • No setup fees.
    • No monthly fees.
    • No long term reservations fees.
    • No maximum number of reservations, emails or waivers. Everything is unlimited and there are no hidden or locked down features.
    • And no hidden fees
Need a new campground map?
  • We design professionally made campground maps that can be used anywhere on your website, front office and interactively with PitchCamp!
  • Here are a few sample campground maps we've designed!
campground map online campground map front office campground map pitchcamp campground map
  • Already have a map then you can actually use it with PitchCamp.
  • If you would like us to create you a map then that's up to you.
  • The advantage of having a map created by us are the dimensions of the lots and map size work nicely with the interactive map search within PitchCamp.
  • Here's a breakdown of the costs related to the campground maps:
    • $100 plus $2.00 for each lot/site
    • $50 for each 3D building model. If you don't want 3D buildings then 2D rooftops are included in the price above.
    • Example of a 3D building:
    • 3D campground map
    • Example of a 2D building:
    • 2D campground map
online reservation payment

Benefits of using PitchCamp

online reservation payment
Online Payments
With our online gateway you will be able to receive and charge your clients directly from within PitchCamp.
campground booking software
Use Your Site Map
No more paying for map changes and updates. Use your existing map and control the look and feel of your map pins. Don't have a map, let us build one for you.
eliminate double bookings
No More Double Bookings
With live updates and integrated online booking get all your changes instantly.
reservation email triggers
Email Triggers
Email triggers allows you to send out your emails automatically when ever a specific action occurs such as; New Reservation, New Payment, Cancellation, Refunds.
online campground booking
Online Bookings
Book online reservation directly from your website with our simple and powerful online booking portal. You control which lots are available for online reservations.
scheduled reservation email
Scheduled Emails
Scheduled emails allows you to send out your emails automatically for things such as payment reminders, departure thank you notes and more.
bulk emails Bulk Emails
Bulk emails allows you to efficiently communicate with your clients without needing to create external lists or use paid services.
reservation email preview Email Preview
See exactly what emails were sent out to your clients and also if they opened it.
campground booking boom gates Boom Gate Control
Control access to your campground. Know exactly which clients has entered or exited. And open your gates from anywhere.
open campground gate from phone GEO Gate Access
Allow your clients to self check in and open the gate from their phone.
reservation waiver signature Waiver Signatures
Get your waivers signed and attached to your clients reservation easily and quickly by email or using the Kiosk.
easy campground booking Easy to Use
Our campground engine and intuitive user interface makes managing your reservations easy.
fast campground booking Lightning Fast
Backed by multiple servers and unlimited resources, your campground is guaranteed to be fast.
campground software Flexible
Campground software built for real RV campgrounds of any size.
campground upsell Increase Revenue
Upsell your clients by creating custom addons. Add fees to your reservations to cover operational costs.
campground configurations Configurable
Adjust your cancellation policies based on a flat rate, percentage rate or variable rates. Control whether you allow online bookings or not and which sites are available online.
campground logo upload Brandable
Upload your logo and personalize the look and feel of your campground portal, emails and reports.
campground reservation on hold On Hold
Have you ever had an indecisive client before! Put the reservation on hold and let the system take care of the rest.
campground client flags Rowdy Clients
Keep track of your rowdy clients by red flagging them and implementing a three strike you're out type of approach.
campground date brownouts Date Brownouts
Created gated dates so your long weekends don't get consumed by smaller bookings. Also date brownouts allows you to block specific dates from your online booking calendar.
campground scheduled rates Adjustable Rates
Control your rates daily, weekly, monthly or fixed prices. Also create custom rates by date ranges to accommodate high season and low season prices.
campground lot pictures Lot Images
Add images for individual lots or by price category. Also descriptions can be added globally or onto individual lots.
campground extra people Extra Occupants
Add your rules and start charging for additional occupants, animals and vehicles.
campground management statistics Stats
PitchCamp has a number of useful statistics that allows you to quickly make informed decisions.
campground software reports Reports
The report builder enables you to generate various reports based on your needs and export them as a PDF and CSV.
campground alerts Notifications
Simple realtime notification alerting you when new online reservations are created, new online payments, signed waivers and more.

About PitchCamp

How PitchCamp Can Help You

Here at PitchCamp RV Campground Management and booking Software, we know how challenging the current campground industry is. So ensuring you stands out from the crowd and give your clients the best experience possible is vital when it comes to choosing the right campground reservation software.

That is why we have launched an innovative new campground management software that is designed to empower owners like you, taking away all of the time-consuming duties so you can focus on providing your guests with a five-star service.

Our mission is to reduce the time you spend on operational challenges, without detracting from the overall end-user experience. Our simple software solution will help you to easily manage all of your campground booking inquiries in one easy to use reservation platform. PitchCamp will give you the tools you need so you can manage your campground with ease and confidence and ensuring you stand out from the crowd!

Sign up today and I'll be in touch with you shortly!

rv campground booking software

PitchCamp Campground Management System

Top Tips for Running a Successful Campground?

If you love the outdoors and getting out and about in nature, then running your own campground can be an incredibly rewarding career – but it is not an easy job. While you might think it is all about welcoming holidaymakers, spending time outdoors, and getting to enjoy the benefits of camping, but in order to ensure your campground is successful, you need to ensure you are constantly setting yourself apart from your competitors for all of the right reasons.

In recent years, there has been a significant rise in the number of people looking to leave the hustle and bustle of modern life behind and embrace the joys of camping. Between 2014 and 2018, six million more households in North America discovered the pleasures of the great outdoors, while the number of people who camp at least three times a year increased by an incredible 64%!

With such an increase in demand, campground competition has also amplified, meaning it has never been more important to stand out from the crowd. However, knowing how to run a popular and fruitful campsite can be a challenge, so to help you, we have put together our top tips for running a successful campground.

Prepare your Business

This is a crucial first step to anyone looking to establish their own campground, but it is also a useful checklist for established grounds. Staying up to date with the latest news and understanding the current industry trends will enable you to plan your campground accordingly, ensuring you are always able to provide your consumers with all of their requirements.

Spending some time visiting other campsites will allow you to see what your competitors are currently doing, helping you to see the areas they are excelling in and the areas where you can improve. To ensure your guests are always receiving the very best service possible, you should also look to take some basic courses in electricity and plumbing to help you fix any minor problems they might face.

Above everything else, though, you should invest in the right campground management software. As your business grows, staying on top of your current reservations, activities, and guest management requirements can become incredibly challenging if you’re still trying to organize through excel or paper records.

Cater to the Younger Generation

Although camping might have once had a stigma of being the vacation trip for the elderly, the truth is far from that. In 2020, the younger generation a core demographic of campgrounds across the country, with Millennials and Generation X making up three-quarters of all bookings, and Millennials alone accounting for 40%!

This means that in order to succeed in the current climate, you need to ensure your campground is appealing to the digitally savvy younger generations. To do this, you need to be impressing them from the moment they come across your property, which means having the very best website possible.

In the digital age, we are never more than an arm’s reach from our mobile smartphones, so it is vital that your website is mobile compatible. Alongside that, you need to ensure that it is fast to load and easy to navigate; otherwise, a site that is out of date or takes more than two seconds to load will see them leaving to seek the services of a competitor. Equally, millennials will expect a fully digital booking solution, so to maximize your sales, you will want to provide them with the chance to book their stay entirely online.

It is not just your website you should focus on, though. Having an active social media presence is a fantastic marketing tool and can help you attract these younger campers and allows you to quickly and efficiently showcase all of the benefits that your campground offers.

Of course, when it comes to the millennial and Generation X customers, the experience does not end once they have booked their stay. You will also need to ensure that your actual premises meet their expectations, which means providing a strong Wi-Fi signal as well as offering unique experiences while they are on-site.

Invest in your Campground

If you are serious about ensuring that you are able to stand out from the crowd, then investing in your property is a crucial step for anyone looking to run a successful campground. While getting back to basics is part of the joy of camping, your customers will still expect a certain level of amenities, so providing them with potable water, efficient sewage systems, uninterrupted power supplies, and clear refuse areas will give them the five-star experience they expect.

However, many of the most popular campgrounds are those that provide their guests with a host of wider activities. Investing in things such as swimming pools, water parks, mountain bike hire, etc. can help ensure your guests are always kept entertained.

In addition to that, you could also look at hosting regular events and activities to attract more customers throughout the year. Whether that’s hosting a Fear Factor week, arranging an annual Halloween celebration, or holding a mini summer festival with local bands, you should be constantly striving to give your guests more entertainment than they could find at one of your competitors.

Consider Glamping

With this fast rise in popularity, camping is reaching more people than ever before. However, while for many people, it is the lure of getting back to basics that makes it so attractive, for most, they are seeking a little slice of luxury when they go camping.

Glamping, as it is referred to, has become big business. From glamourous yurts to tipis, the modern camper is looking to be able to turn up and enjoy a pre-pitched and high-quality accommodation offering. Estimates suggest that by 2024, the glamping market is set to reach an annual revenue of over $1 billion, so investing today can see you reaping the rewards in just a few years time.

Everything you Need to Know About Glamping and Yurts?

In recent years, the rise of glamping (the affectionate name for ‘Glamorous Camping’) has been incredible. It is now one of the most popular choices for those first-time campers and experienced outdoor adventurists alike, giving them all of the comforts of a hotel with the joy of the great outdoors.

Read it here...

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