Online Campground Settings

The online settings area controls the look and feel of your online client portal and also give you access to your online client portal URL and key features such as turning your online reservations on or off.

Accessing the Online Campground Settings

• Open up you navigational menu and expand the Admin menu.
• Then select Campground Settings.

• And click on the Online Campground Settings tab.

  

Online Reservation Control

The online reservation Off & On Switch located at the top of the panel allows you to turn your online reservation portal off or on. When the switch is in the off position your online reservation portal will display a message to your clients that the system is currently not taking any online reservations.

Enable Online Equipment Length Filter

The online equipment length filter switch allows you to turn on or off the equipment length filter on the online booking page. When the switch is in the on position the equipment length filter will be displayed on the online booking page. When the switch is in the off position the equipment length filter will not be displayed on the online booking page.

Note

The equipment length filter allows your clients to filter the available lots based on the length of their equipment. This is useful if you have lots that are only suitable for certain lengths of equipment.

On the bookig page when the equipment length filter is turned on you will see the equipment length filter displayed at the top of the booking page.

Background Image Upload

The image upload button allows you to control which image you would like to display in the Hero section of the client portal. Once an image is uploaded you will see a preview of what this image will look like with your campground name and slogan in the preview area.

Youtube Video

The Youtube text field allows you to use a video instead of having the uploaded image displayed. To add a Youtube video first start by finding it and copying the video id located at the end of the URL.

Example: https://www.youtube.com/watch?v=iWWyiqD13UQ where iWWyiqD13UQ would be the video id you would copy into the text field.

!!! Note: When a Youtube video ID exists in this field the video will take precedence over the uploaded background image. In order to have the background image display instead of the video simply delete the Youtube video id from the text field and the background image will be used.

Youtube Video Start Position

The start position determines in seconds at what position in time will the video start playing at.

Booking Page URL Builder

The booking page URL builder allows you to build a custom URL that will open up the online booking page with the selected filters. This is useful if you want to link to a specific lot number or a specific date range. The URL builder will allow you to build the URL and then open up the URL to try it out. You can then use the URL to link to your online booking page from your website or from your social media pages.

• Date Range: allows you to specify the date range that will be used when the booking page is opened. This will allow you to link to a specific date range. The date range will be displayed in the date picker when the booking page is opened. If the date range is not available then the date picker will default to the next available dates range based on your seasonal dates and or schedule lots.

• Auto Load Next Available Dates: allows you to specify if the booking page should automatically load the next available date range based on your online calendar availability. This is useful if you want your booking page to auto load the next available date range.

• Lot Number: allows you to specify the lot number that will be used when the booking page is opened. This will allow you to link to a specific lot number. When the lot number is specified the booking page for that lot will open at the specified date range or the next available dates based on your seasonal dates and or schedule lots. This is useful if you want to link to a specific lot from your website or from your social media pages.

• Min Night Rental: allows you to specify the minimum number of nights that will be used when the booking page is opened. This will allow you to use the Auto Load Next Available Dates with a minimum number of nights as specified. If the minimum number of nights is not used then the date picker will default to the next available dates range based using a two night booking.

• Lot Type Checked By Default: allows you to specify if a lot types should be checked by default when the booking page is opened. This is usefull if you want your clients to click the lot types that they are interested in vs having all the lot types checked by default.

  • None: No extra URL parameters will be passed, so all lot types will be checked by default.
  • Yes: Ensures all lot types are checked by default when the booking page is opened.
  • No: Ensures all lot types are unchecked by default when the booking page is opened. This is useful if you want your clients to click the lot types that they are interested in vs having all the lot types checked by default.

• Lot Type Display Format: allows you to specify how the lot types will be displayed on the booking page. There are two options than can be selected:

  • None: No extra URL parameters will be passed, so the default lot type format (Dropdown) will be used.

  • Dropdown: will display the lot types in a dropdown format.

  • Filter: will display the lot types in a more traditional filter format. Opposed to the dropdown format this will always show your lot types on the booking page, making it easier for your clients to see the lot types that they've selected.

    

• Default Tab Selected: allows you to specify which tab should be selected by default when the booking page is opened. This is useful for guiding your clients to the most relevant information upon their first visit. There are three options that can be selected:

  • None: No extra URL parameters will be passed, so the default tab (List View) will be used.
  • List View: This is normally the default view for the booking page. This displays all the lots in a list format.
  • Map View: This displays all the lots in a map format. This is useful if you want your clients to see the lots on a map.
  • Event: This is the events tab if any envents are configured for your campground. This is useful if you want your clients to see the events that are happening at your campground.

• Booking Page URL: This is the URL that will be used when the booking page is opened. This URL can be used to link to your online booking page from your website or from your social media pages. The URL will be generated based on the options that you have selected above. You can copy the URL by clicking on the Copy URL button. This will copy the URL to your clipboard so you can paste it into your website or social media pages.

• Booking Page QR Code: This is a QR code that can be used to link to your online booking page. This QR code can be used on your website or social media pages. The QR code will be generated based on the options that you have selected above.

  • You can choose to include your campground logo in the QR code by clicking on the Include Logo checkbox. This will include your campground logo in the QR code.
  • You can Download the QR code by clicking on the Download button. This will download the QR code to your computer so you can use it on your website or social media pages.

  

• Example URL: In this example we are building a url that will:
  • Open the booking page with the next available date range.
  • The lot types are unchecked by default.
  • The lot types are displayed in a filter format.
  • The Map View is selected by default.
  • 

By clicking on the Open URL button it will open up the booking page with the specified filters. Notice when the booking page opens the following:

• The next available date range is displayed in the date picker.
• The lot types are unchecked by default. (In this image we selected a lot type manually)
• The lot types are displayed in a filter format.
• The Map View is selected by default.
• 

Campground Slogan

Your campground slogan is what is displayed below your campground name over the Hero section of your online portal.

A General Message (Blue Box)

The general section text box allows you to add a message that will appear at the top of your online client. This blue box will appear only if you've added text in this text field. If you would like to hide the blue general text message simply remove any text and the text box and it won't be displayed to your clients.

A Warning Message (Yellow Box)

The warning message is the same as the general message area (Blue Box) except that it will be displayed in a warning orange message box.

Cancellation Policy

An area that allows you to enter your cancellation policy. Your online clients will be able to read your policies before they check out. The cancellation policy is only displayed to your user when they click on the Refund Policy link from the checkout popup.

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Refund Policy

An area that allows you to enter your refund policy. Your online clients will be able to read your policies before they check out.

Online Booking Messages

The online booking messages area allows you to add messages that will be displayed to your clients when they are booking online. These messages can be used to provide additional information to your clients when they are booking online.

There are two types of messages that can be added, a blue message and a yellow message. The blue message will be displayed in a blue box and the yellow message will be displayed in a yellow box.

On the booking page, the blue message will be displayed at the top of the page and the yellow message will be displayed at the bottom of the page.

If the text area is left blank then the message will not be displayed to your clients.

Online Checkout Waiver

The online checkout waiver allows you to add a waiver that your clients will have to agree to before they can complete their online reservation.

Once the the online user accepts the online checkout waiver a personalized copy of the waiver will be:

• Signed with their name and along with the date and time.
• Emailed to the client.
• And also attached to their reservation.

Online Checkout Waiver Switch

The online checkout waiver switch allows you to turn the online checkout waiver on or off. When the switch is in the off position the online checkout waiver will not be displayed to your clients.

Online Checkout Waiver Preview

The online checkout waiver preview allows you to see what the online checkout waiver will look like to your clients.

Online Checkout Waiver Title

The online checkout waiver title allows you to add a title to your online checkout waiver. This title will be displayed to your clients above the waiver and also used at the title inside of the final waiver document.

Online Checkout Waiver Body

The online checkout waiver body allows you to add the text of your online checkout waiver. This text will be displayed to your clients and also used as the body of the final waiver document.

Online Checkout Waiver

Here's an example of what the online checkout waiver will look like to your clients.